Pengukuran Kesuksesan Sistem Informasi dengan model “The DeLONE & McLEAN” (D&M IS Model): Studi Kasus Sistem Informasi Akademik

Hendrowati, Retno and Purnama, Diki Gita Pengukuran Kesuksesan Sistem Informasi dengan model “The DeLONE & McLEAN” (D&M IS Model): Studi Kasus Sistem Informasi Akademik. Artikel Ilmiah. (Submitted)


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The application of Information Technology in an organization will provide value added in its activities, such as increasing productivity, improving efficiency, reducing operational cost and competitive advantage. Among other application is the use of academic information system to support and improve the lecture process. In order to identify whether an academic information system can be well implemented, improve the satisfaction and performance of its users, it is necessary to carry out an information system success measurement. The measurement of an information system can use several models; one of it is DeLone & Mc.Lean (D&M IS Model). This model has been tested in several researches. It has characteristic such as system quality, output quality, output use, user satisfaction, individual impacts, and organizational impact. This characteristic will further be used as the research variable. This research methodology use regression statistic approach and data collection thru survey by handing out questionnaire to 150 students. Thru campus media network and wireless application access, students use academic application to access any features which relates to lecture processes. Of all available features, Attendance Number and Score features are the ones which frequently accessed. From the testing of variables used in this research, it is concluded that the information quality aspect and information system quality has a strong positive influence to students in using SIAP application. Keyword : D&M IS Model, system quality, information quality, output, user satisfaction, individual impact, organizational impact.

Item Type: Article
Subjects: T Technology > T Technology (General)
Divisions: Fakultas Ilmu Rekayasa > Informatika
Depositing User: Unnamed user with email [email protected]
Date Deposited: 24 Jun 2020 03:30
Last Modified: 24 Jun 2020 07:24

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